Shipping Policy

At Glow and Scent, we’re committing to delivering your products as quickly as efficiently as possible. Below is an overview of our delivery options and policies.

Delivery Options & Timeframes

Standard UK 48-Hour Shipping

Standard orders for within the United Kingdom 3-5 working Days when orders are made before 12pm. If orders are made after 12pm, your item/s will be dispatched the following day. Delivery costs to the UK are £4.99 (set amount with additions of weight etc). This excludes bank holiday’s and weekends, these days are additional. Busy sale periods may take longer.

24-Hour Tracked
Shipping

24 Hour Tracked delivery is also available to select at checkout for £9.99. The item will be dispatched the same day providing orders are placed before 12pm. This service does not include weekends or bank holidays. Please note, if orders are ordered on a Friday, please consider that there is a possibility that your order may not arrive until Monday at busy periods with our courier service. Please ensure all details are submitted correctly at the check out point. In the event of any incorrect details being submitted, the customer will be held solely responsible for any further charges (re-delivery etc). Delays will occur if incorrect details are submitted.

International
Delivery

International orders should be delivered within 5-10 working days, but could take up to 30 working days. Any orders placed for a location outside of the EU, your order may be subject to import charges and taxes. These charges are applied when the order reaches the local customs office of the intended destination. Please note that we have no control over these charges and so we cannot predict the amount as charges will differ depending on the value of the order. When placing an order from our website for any international location, you will be responsible for payment of any potential import taxes and duties. For any information regarding potential charges, please contact your local customs office. We will not be liable or responsible if you do not pay any import duties or taxes. This also applies to any orders returned to us from any destination outside of the EU.



We kindly remind you that you must comply with all relevant laws and regulations of the country of destination for the ordered products. We will not be liable or responsible if you break any such law.

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